Page 143 - Griffin CEA Catalog- 2026-2027

Terms and Conditions

UPS / FED EX Sales Tax
We generally recommend UPS / Fed Ex deliveries as the best method for Appropriate state tax will be charged based on the location of delivery. All items
shipping, providing these requirements can be met: all UPS / Fed Ex shipments will be charged sales tax unless we have a copy of your sales tax license and
require a street address and a zip code. Please do not ask us to ship UPS / Fed a properly executed sales tax exemption certificate for the account and any
Ex unless these requirements are met. associated ship to locations. In compliance with the law, we must charge the
tax on all items; which the state designates as taxable even though you have
Hazardous materials can not be shipped UPS / FEDEX / USPS provided us with your sales tax exemption certificate. If any items purchased are
There is a $26.00 charge per package for all C.O.D deliveries by UPS / Fed for company use please notify us so the appropriate tax can be charged.
Ex. We suggest paying by credit card to alleviate this. UPS / Fed Ex has a fuel
surcharge into their freight rates that will fluctuate monthly based on current fuel Recommendations TERMS AND CONDITIONS
cost. All orders will have a $15.00 charge for packaging and handling. There is an Made by us are compiled from recognized horticultural sources. We are not
additional handling fee of $25.00 for all packages not in a box or 48 inches along responsible for damage or failure due to recommendations given by Griffin
it’s longest side, and 30 inches along its second longest side, or has an actual Greenhouse Supplies, Inc.
weight of 70 pounds or greater. Any refused C.O.D deliveries will incur a 25%
restocking charge. Notice to Purchaser
The following is made in lieu of all warranties expressed or implied. Seller’s and
UPS / FED Ex- Damaged Shipments manufacturer’s only obligation shall be to replace such quantity of the product
If you see that a shipment is damaged upon receipt from UPS / Fed Ex, refuse proved to be defective. Neither seller nor manufacturer shall be liable for any
shipment. UPS / Fed Ex will return the shipment to us, and we will file the claim injury, loss or damage, direct or consequential, arising out of the use or the
and send a new shipment to you. If after opening the package you find concealed inability to use the product. Before using, user shall determine the suitability of the
damage, call us at once. We will instruct UPS / Fed Ex to pick up the package product for his intended use, and user assumes all risk and liability whatsoever in
and return it to us for a claim. We will reship your order. connection therewith. The foregoing may not be changed except by an agreement
signed by officers of seller and manufacturer. All terms and conditions listed are
Prepayment Required Shipments: subject to change.
Will be made to customers who have not established a credit account or on 2026
accounts with a balance over 60 days or greater. Motor Freight Shipments
In order to provide you with the best service possible all deliveries made must 2027
Payments be signed for, which will ensure the right product and quantities are received.
We accept Cash, Check, ACH, ACH Debits and all major Credit Cards (American All pallets are wrapped with black wrap and taped to ensure your order arrives
Express, Visa, MasterCard, and Discover). There are no discounts when paying complete. If your pallet is tampered with, please sign the bill of lading “1 pallet
by ACH Debit or by Credit Card. Credit card payments will be charged a 2% received, tape and wrap has been broken.” Any shortages or missed
processing fee, charged by Griffin Greenhouse Supplies Inc., and will be charged shipments must be noted upon receipt of your delivery, so please try to be
with the balance being paid. available on delivery date.
Offerings All orders for delivery must be placed 24 hours, or 2 working days, prior to your
Listed are made subject to being available. We will not be held responsible delivery day.
for delays in shipment caused by conditions beyond our control. Applicable
substitutes will be made when necessary. The original Bill of Lading attached to our invoice indicates that material shipped
has now become your property and is an acknowledgment by the transportation
Terms company of the receipt of the property in good condition. Safe delivery of this
Are net 30 days unless otherwise stated. A 1 ½ % per month service charge shipment is now the responsibility of the carrier. Please examine your shipment
is added on all overdue accounts. This is an 18% annual charge. Terms are carefully before signing the freight bill. We will be glad to assist in tracing or
COD where credit has not been established. Returned checks or ACH Debits recovery of lost merchandise.
will be assessed a $25.00 return fee. Delayed Payment Plan (dating) will only be
extended to accounts with a satisfactory payment record. Motor Freight - Damage or Shortage
If any damage is noted, or if the number of pieces received does not agree with
the number on the bill of lading, DO NOT accept the shipment without shortage
Direct Shipment: Prepayments and Deposits or damage notated on your freight bill and signed by the carrier’s agent (driver).
All special-order material that is shipped Direct from the manufacturer to the Failure to do so may jeopardize your recovery. If any concealed damage or
customer will require a 30% deposit before the order can be placed with the shortage is discovered when unpacking, leave the material and the packing as is
manufacturer. Customers who have not established a line of credit will be and notify the carrier for a concealed damage or shortage inspection. Consult the
required to prepay the order before the order is sent to the vendor. Prepayment carrier for the necessary claim papers and disposition of damaged articles. When
includes the merchandise total, sales tax, estimated freight and any miscellaneous checking shipments, compare what was received with packing list or invoice. If
charges. Depending on the size or complexity of the order you will be required to
sign off on a bill of lading to ensure the accuracy and condition of the order. there is a shortage or damage, YOU MUST CONTACT US WITHIN 24 to 48
HOURS and provide us with full details and pictures.
Returns
No merchandise may be returned without authorization from our office. Claims with motor freight companies must be made promptly. The freight
Merchandise must be returned within 60 days of purchase. Invoice number and company will not consider a claim unless it is presented within nine months from
date of purchase is required for any/all returns. A restocking charge of 20% is the date of shipment. The carriers agent will assist you in making that claim.
charged on all returns unless merchandise is defective. Credits for returns paid Claims for loss or damaged material and transportation charges MUST NOT be
via credit card will not receive a refund for the credit card fee. ITEMS THAT ARE deducted from the invoice and the payment of invoices MUST NOT be withheld
SPECIAL ORDERED, MADE TO CUSTOMER SPECIFICATIONS, NON- awaiting adjustment of such claims, since it is the function of the carrier to
INVENTORY OR NON-STOCK ITEMS, CANNOT BE RETURNED FOR ANY guarantee safe delivery.
CREDIT DUE TO THEIR SPECIAL NATURE. Prices and terms are subject to change without notice.
Prices at time of shipment will prevail. For current quotations, please call us.
Chemical Shipping Prices quoted are FOB Denver, CO; Cheshire, CT; Canton, GA; Tewksbury,
No chemicals will be left without a customer signature. All restricted use products MA; Gray, ME; Bridgeton, NJ; Auburn, NY; Brookhaven, NY; Schenectady,
must be accepted and signed for by the license holder only, which is enforced by NY; Perrysburg, OH; Sparks, NV; Morgantown, PA; Richmond, VA; and
state law. Woodridge, IL. or FOB the factory unless otherwise stated.

Please visit griffins.com for our current Terms & Conditions.
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