Terms & Conditions

Terms and Conditions

Grower Supplies

UPS / FED EX
We generally recommend UPS / Fed Ex deliveries as the best method for shipping, providing these requirements can be met: all UPS / Fed Ex shipments require a street address and a zip code. Please do not ask us to ship UPS / Fed Ex unless these requirements are met.

Hazardous materials can not be shipped UPS / FEDEX / USPS
There is a $26.00 charge per package for all C.O.D deliveries by UPS / Fed Ex. We suggest paying by credit card to alleviate this. UPS / Fed Ex has a fuel surcharge into their freight rates that will fluctuate monthly based on current fuel cost. All orders will have a $15.00 charge for packaging and handling. There is an additional handling fee of $25.00 for all packages not in a box or 48 inches along it’s longest side, and 30 inches along its second longest side, or has an actual weight of 70 pounds or greater. Any refused C.O.D deliveries will incur a 25% restocking charge.

UPS / FED Ex- Damaged Shipments
If you see that a shipment is damaged upon receipt from UPS / Fed Ex, refuse shipment. UPS / Fed Ex will return the shipment to us, and we will file the claim and send a new shipment to you. If after opening the package you find concealed damage, call us at once. We will instruct UPS / Fed Ex to pick up the package and return it to us for a claim. We will reship your order.

Prepayment Required Shipments:
Will be made to customers who have not established a credit account or on accounts with a balance over 60 days or greater.

Payments
We accept Cash, Check, Check Upon Request, ACH, ACH Debits and all major Credit Cards (American Express, Visa, MasterCard, and Discover). There are no discounts when paying by ACH Debit or by Credit Card. Credit card payments will be charged a 2% processing fee, charged by Griffin Greenhouse Supplies Inc., and will be charged with the balance being paid.

Offerings
Listed are made subject to being available. We will not be held responsible for delays in shipment caused by conditions beyond our control. Applicable substitutes will be made when necessary.

Terms
Are net 30 days unless otherwise stated. A 1 ½ % per month service charge is added on all overdue accounts. This is an 18% annual charge. Terms are COD where credit has not been established. Returned checks or ACH Debits will be assessed a $25.00 return fee. Delayed Payment Plan (dating) will only be extended to accounts with a satisfactory payment record.

Direct Shipment: Prepayments and Deposits
All special-order material that is shipped Direct from the manufacturer to the customer will require a 30% deposit before the order can be placed with the manufacturer. Customers who have not established a line of credit will be required to prepay the order before the order is sent to the vendor. Prepayment includes the merchandise total, sales tax, estimated freight and any miscellaneous charges. Depending on the size or complexity of the order you will be required to sign off on a bill of lading to ensure the accuracy and condition of the order.

Returns
No merchandise may be returned without authorization from our office. Merchandise must be returned within 60 days of purchase. Invoice number and date of purchase is required for any/all returns. A restocking charge of 20% is charged on all returns unless merchandise is defective. Credits for returns paid via credit card will not receive a refund for the credit card fee. ITEMS THAT ARE SPECIAL ORDERED, MADE TO CUSTOMER SPECIFICATIONS, NON-INVENTORY OR NON-STOCK ITEMS, CANNOT BE RETURNED FOR ANY CREDIT DUE TO THEIR SPECIAL NATURE.

Chemical Shipping
No chemicals will be left without a customer signature. All restricted use products must be accepted and signed for by the license holder only, which is enforced by state law.

Sales Tax
Appropriate state tax will be charged based on the location of delivery. All items will be charged sales tax unless we have a copy of your sales tax license and a properly executed sales tax exemption certificate for the account and any associated ship to locations. In compliance with the law, we must charge the tax on all items; which the state designates as taxable even though you have provided us with your sales tax exemption certificate. If any items purchased are for company use please notify us so the appropriate tax can be charged.

Recommendations
Made by us are compiled from recognized horticultural sources. We are not responsible for damage or failure due to recommendations given by Griffin Greenhouse Supplies, Inc.

Notice to Purchaser
The following is made in lieu of all warranties expressed or implied. Seller’s and manufacturer’s only obligation shall be to replace such quantity of the product proved to be defective. Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising out of the use or the inability to use the product. Before using, user shall determine the suitability of the product for his intended use, and user assumes all risk and liability whatsoever in connection therewith. The foregoing may not be changed except by an agreement signed by officers of seller and manufacturer. All terms and conditions listed are subject to change.

Motor Freight Shipments
In order to provide you with the best service possible all deliveries made must be signed for, which will ensure the right product and quantities are received. All pallets are wrapped with black wrap and taped to ensure your order arrives complete. If your pallet is tampered with, please sign the bill of lading "1 pallet received, tape and wrap has been broken." Any shortages or missed shipments must be noted upon receipt of your delivery, so please try to be available on delivery date.

All orders for delivery must be placed 24 hours, or 2 working days, prior to your delivery day.

The original Bill of Lading attached to our invoice indicates that material shipped has now become your property and is an acknowledgment by the transportation company of the receipt of the property in good condition. Safe delivery of this shipment is now the responsibility of the carrier. Please examine your shipment carefully before signing the freight bill. We will be glad to assist in tracing or recovery of lost merchandise.

Motor Freight - Damage or Shortage
If any damage is noted, or if the number of pieces received does not agree with the number on the bill of lading, DO NOT accept the shipment without shortage or damage notated on your freight bill and signed by the carrier’s agent (driver). Failure to do so may jeopardize your recovery. If any concealed damage or shortage is discovered when unpacking, leave the material and the packing as is and notify the carrier for a concealed damage or shortage inspection. Consult the carrier for the necessary claim papers and disposition of damaged articles. When checking shipments, compare what was received with packing list or invoice. If there is a shortage or damage, YOU MUST CONTACT US WITHIN 24 to 48 HOURS and provide us with full details and pictures. Claims with motor freight companies must be made promptly. The freight company will not consider a claim unless it is presented within nine months from the date of shipment. The carriers agent will assist you in making that claim. Claims for loss or damaged material and transportation charges MUST NOT be deducted from the invoice and the payment of invoices MUST NOT be withheld awaiting adjustment of such claims, since it is the function of the carrier to guarantee safe delivery.

Prices and terms are subject to change without notice.
Prices at time of shipment will prevail. For current quotations, please call us. Prices quoted are FOB Denver, CO; Cheshire, CT; Canton, GA; Tewksbury, MA; Gray, ME; Bridgeton, NJ; Auburn, NY; Brookhaven, NY; Schenectady, NY; Perrysburg, OH; Sparks, NV; Morgantown, PA; Richmond, VA; and Woodridge, IL. or FOB the factory unless otherwise stated.

Retail

UPS / FED EX
We generally recommend UPS / Fed Ex deliveries as the best method for shipping, providing these requirements can be met: all UPS / Fed Ex shipments require a street address and a zip code. Please do not ask us to ship UPS / Fed Ex unless these requirements are met.

Hazardous materials can not be shipped UPS / FEDEX / USPS
There is a $26.00 charge per package for all C.O.D deliveries by UPS / Fed Ex. We suggest paying by credit card to alleviate this. UPS / Fed Ex has a fuel surcharge into their freight rates that will fluctuate monthly based on current fuel cost. All orders will have a $15.00 charge for packaging and handling. There is an additional handling fee of $25.00 for all packages not in a box or 48 inches along it’s longest side, and 30 inches along its second longest side, or has an actual weight of 70 pounds or greater. Any refused C.O.D deliveries will incur a 25% restocking charge.

UPS / FED Ex- Damaged Shipments
If you see that a shipment is damaged upon receipt from UPS / Fed Ex, refuse shipment. UPS / Fed Ex will return the shipment to us, and we will file the claim and send a new shipment to you. If after opening the package you find concealed damage, call us at once. We will instruct UPS / Fed Ex to pick up the package and return it to us for a claim. We will reship your order.

Prepayment Required Shipments:
Will be made to customers who have not established a credit account or on accounts with a balance over 60 days or greater.

Payments
We accept Cash, Check, Check Upon Request, ACH, ACH Debits and all major Credit Cards (American Express, Visa, MasterCard, and Discover). There are no discounts when paying by ACH Debit or by Credit Card. Credit card payments will be charged a 2% processing fee, charged by Griffin Greenhouse Supplies Inc., and will be charged with the balance being paid.

Offerings
Listed are made subject to being available. We will not be held responsible for delays in shipment caused by conditions beyond our control. Applicable substitutes will be made when necessary.

Terms
Are net 30 days unless otherwise stated. A 1 ½ % per month service charge is added on all overdue accounts. This is an 18% annual charge. Terms are COD where credit has not been established. Returned checks or ACH Debits will be assessed a $25.00 return fee. Delayed Payment Plan (dating) will only be extended to accounts with a satisfactory payment record.

Direct Shipment: Prepayments and Deposits
All special-order material that is shipped Direct from the manufacturer to the customer will require a 30% deposit before the order can be placed with the manufacturer. Customers who have not established a line of credit will be required to prepay the order before the order is sent to the vendor. Prepayment includes the merchandise total, sales tax, estimated freight and any miscellaneous charges. Depending on the size or complexity of the order you will be required to sign off on a bill of lading to ensure the accuracy and condition of the order.

Returns
No merchandise may be returned without authorization from our office. Merchandise must be returned within 60 days of purchase. Invoice number and date of purchase is required for any/all returns. A restocking charge of 20% is charged on all returns unless merchandise is defective. Credits for returns paid via credit card will not receive a refund for the credit card fee. ITEMS THAT ARE SPECIAL ORDERED, MADE TO CUSTOMER SPECIFICATIONS, NON-INVENTORY OR NON-STOCK ITEMS, CANNOT BE RETURNED FOR ANY CREDIT DUE TO THEIR SPECIAL NATURE.

Chemical Shipping
No chemicals will be left without a customer signature. All restricted use products must be accepted and signed for by the license holder only, which is enforced by state law.

Sales Tax
Appropriate state tax will be charged based on the location of delivery. All items will be charged sales tax unless we have a copy of your sales tax license and a properly executed sales tax exemption certificate for the account and any associated ship to locations. In compliance with the law, we must charge the tax on all items; which the state designates as taxable even though you have provided us with your sales tax exemption certificate. If any items purchased are for company use please notify us so the appropriate tax can be charged.

Recommendations
Made by us are compiled from recognized horticultural sources. We are not responsible for damage or failure due to recommendations given by Griffin Greenhouse Supplies, Inc.

Notice to Purchaser
The following is made in lieu of all warranties expressed or implied. Seller’s and manufacturer’s only obligation shall be to replace such quantity of the product proved to be defective. Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising out of the use or the inability to use the product. Before using, user shall determine the suitability of the product for his intended use, and user assumes all risk and liability whatsoever in connection therewith. The foregoing may not be changed except by an agreement signed by officers of seller and manufacturer. All terms and conditions listed are subject to change.

Motor Freight Shipments
In order to provide you with the best service possible all deliveries made must be signed for, which will ensure the right product and quantities are received. All pallets are wrapped with black wrap and taped to ensure your order arrives complete. If your pallet is tampered with, please sign the bill of lading "1 pallet received, tape and wrap has been broken." Any shortages or missed shipments must be noted upon receipt of your delivery, so please try to be available on delivery date.

All orders for delivery must be placed 24 hours, or 2 working days, prior to your delivery day.

The original Bill of Lading attached to our invoice indicates that material shipped has now become your property and is an acknowledgment by the transportation company of the receipt of the property in good condition. Safe delivery of this shipment is now the responsibility of the carrier. Please examine your shipment carefully before signing the freight bill. We will be glad to assist in tracing or recovery of lost merchandise.

Motor Freight - Damage or Shortage
If any damage is noted, or if the number of pieces received does not agree with the number on the bill of lading, DO NOT accept the shipment without shortage or damage notated on your freight bill and signed by the carrier’s agent (driver). Failure to do so may jeopardize your recovery. If any concealed damage or shortage is discovered when unpacking, leave the material and the packing as is and notify the carrier for a concealed damage or shortage inspection. Consult the carrier for the necessary claim papers and disposition of damaged articles. When checking shipments, compare what was received with packing list or invoice. If there is a shortage or damage, YOU MUST CONTACT US WITHIN 24 to 48 HOURS and provide us with full details and pictures.

Claims with motor freight companies must be made promptly. The freight company will not consider a claim unless it is presented within nine months from the date of shipment. The carriers agent will assist you in making that claim. Claims for loss or damaged material and transportation charges MUST NOT be deducted from the invoice and the payment of invoices MUST NOT be withheld awaiting adjustment of such claims, since it is the function of the carrier to guarantee safe delivery.

Prices and terms are subject to change without notice.
Prices at time of shipment will prevail. For current quotations, please call us. Prices quoted are FOB Denver, CO; Cheshire, CT; Canton, GA; Tewksbury, MA; Gray, ME; Bridgeton, NJ; Auburn, NY; Brookhaven, NY; Schenectady, NY; Perrysburg, OH; Sparks, NV; Morgantown, PA; Richmond, VA; and Woodridge, IL. or FOB the factory unless otherwise stated.

Green Goods

Definitions
As used herein, the term “Company” means Griffin Greenhouse Supplies, Inc.; the term “Merchandise” means the goods described on the face hereof; and the term “Purchaser” means the purchaser identified on the face hereof.

Pricing
The prices for the Merchandise are subject to change without notice in accordance with the prices in effect on the date of shipment.

Minimum Order Size
Minimum order amount is $5. Plant orders under $75 will incur a $15 small-order upcharge along with delivery charges.

Shipping Charges - Seed
Standard shipping for seed listed in our program will be included in the seed price on orders totaling $150 or more, and shipped within the continental U.S. Shipping charges will be added to the invoice on orders totaling less than $150. All special shipping requests resulting in extra charges will be added to the invoice. Drop shipments directly from the vendor are subject to shipping charges.

Returns and cancellations
No Merchandise may be returned without authorization from our office. A) Plant orders are custom grown when booked in advance. Please review acknowledgments and confirmations for accuracy to prevent shortages and overages. Griffins cannot accept reductions or cancellations of plant orders once material is sown or stuck by the producer, Product ownership has transferred to the customer at that time. To review vendor specific cancellation terms go to www.griffins.com/plantcancellationpolicy B) Seed orders: The Company will accept return of seed orders for credit pursuant to the following conditions: (i) Seed packages must be returned in the same condition within 30 days of ship date. (ii) No opened or altered seed packages will be accepted for return. (iii) No special-order seed will be accepted for return. (iv) No direct-ship seed, New Guinea impatiens, Primed or PreNova 2.0 seed will be accepted for return without prior authorization. (v) Seed returns must be shipped in protected packaging via a trackable ship method (USPS-(low value only), UPS, Fed Ex). (vi) Purchaser must notify the Company’s Customer Service department prior to return of all seed orders. (vii) Purchaser will be charged a 20% restocking fee. Credits for returns paid via credit card will not receive a refund for the credit card fee.

Shipment, Risk of Loss and Title
Shipments of the Merchandise hereunder are F.O.B. the Company’s facility; the Purchaser assumes all risk and liability for loss, damage or destruction after delivery of the Merchandise to the carrier.

Claims
All plant deliveries must be inspected upon receipt. Any damage or quality issues must be reported with photos within 24 hours. The Company may request that you plant the usable material with notification of total losses at a later date. In the case of visible shipping damage upon receipt from FedEx/UPS, damage must be noted on your freight bill and signed by the carrier’s agent (driver). You must contact the Company within 24 hours to report your claim, at which time we will advise if you need to file the claim directly with the carrier, or if we will handle the claim. Damage that is not visible until the boxes are opened must be reported within 24 hours of receipt. A customer’s lack of notification allows the Company to reserve the right to deny credit. The Company will request replacements whenever possible, subject to availability. Any visible damage, whether detected upon delivery or after shipments are opened, must be documented with photographs.

Payment
We accept Cash, Check, Check Upon Request, ACH, Ach Debits, and all major credit cards (American Express, Visa, MasterCard and Discover). There are no discounts when paying by ACH Debit or Credit Card. Credit Card payment will be charged a 2% processing fee, charged by Griffin Greenhouse Supplies Inc., and will be charged with the balance being paid. Plans and Seeds orders must be prepaid because they cannot be shipped COD due to the perishable nature of the product. Credit Card and COD prepayments in full include payment for the product, sales tax and estimated freight.

Finance Charges
A 1½% per month service charge is added on all overdue accounts. This is an 18% annual charge.

Taxes
Appropriate state tax will be charged based on the location of delivery. All items will be charged sales tax unless we have your tax exempt number on file. In compliance with the law, we must charge the tax on all items which the state designates as taxable, even though you have provided us with your sales tax number.

Picture Disclaimer
The Company strives to provide the most accurate rendition of the varieties contained within. However, we rely on our suppliers to have plants correctly labeled for our photography and on images they provide to us. The Company cannot be held liable for incorrect entries, and all pictures and variety names should be verified with the vendor and breeder catalogs. Recommendations made by the Company are compiled from recognized horticultural sources. We are not responsible for damage or losses that occur through secondary parties.

Excusable Delays
Any delivery dates agreed to by the Company are only approximate and are subject to reasonable variation. In any event the Company shall not be liable for delays or for failures in performance or default in delivery arising out of or resulting from causes beyond its control. In no event shall the Company be liable for any damages, incidental, consequential, special or otherwise, arising out of any failure to deliver any merchandise to the Purchaser, any delay in delivery thereof, or any rejection or revocation of acceptance thereof by the Purchaser.

Prohibition on Reproduction or Resale of Seeds
The Merchandise is to be used solely in the production of crops. The Purchaser must under no circumstances make use of the Merchandise for further reproduction or any other form of multiplication. After grading, calibrating, pelleting or treating in any other way the Merchandise, the Company’s warranty shall be void and of no further force and effect. The Purchaser must undertake to impose the prohibition laid down in this section on its own buyer on the understanding that they will also do the same for their subsequent customers. The Merchandise is not intended for retail sale; resale is strictly prohibited.

Warranties
Crop yield and quality are dependent upon many factors beyond the control of the Company and NO WARRANTY is made for crop yield and quality. The Company warrants only that all seeds, bulbs, plants or merchandise sold have been labeled as required under applicable state and federal seed law and the seeds, bulbs, or plants conform to the label description which recognized tolerances. THE ABOVE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WRITTEN OR UNDERWRITTEN, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE LABEL. No claim shall be asserted against the Company unless the Purchaser reports to the Company within a reasonable period after discovery (not to exceed 30 days any condition that might lead to a complaint.) THE PURCHASER’S EXCLUSIVE REMEDY FOR ANY CLAIM OR LOSS RESULTING FROM BREACH OF WARRANTY, BREACH OF CONTRACT, OR NEGLIGENCE (INCLUDING BUT NOT LIMITED TO INCIDENTAL OR CONSEQUENTIAL DAMAGES) SHALL BE LIMITED TO REPAYMENT OF THE PURCHASE PRICE.